Ask about an older building concern
If you would like guidance with a repair decision, visible concern, or traditionally built property, you can get in touch to explain the issue and ask about the most appropriate next step.
What to include when you get in touch
If you are unsure about an older building, listed property, or traditional structure, you can get in touch with a short description of the concern and any relevant background.
It is helpful to include what you have noticed, where the issue appears, how long it has been present, and whether you have photographs or previous reports available.
Helpful details to include
- The type and age of the building, if known
- The location and nature of the concern
- Any photographs that help show the issue
- Whether the building is listed or in a conservation area
- Any previous advice, reports, or repair history
You do not need to know the exact cause before making contact. A clear description and a few photographs are often enough to start the conversation.
Start with a short message
You can send a short enquiry explaining the building, the concern, and what kind of guidance you are looking for. Hael Heritage will then advise whether the matter is something that can be discussed further.
Please avoid sending urgent structural safety concerns by email only. If there is immediate risk to people or property, seek urgent local professional advice.
Contact Hael Heritage
Please email your enquiry, with any relevant photographs or background information, and include the property location if appropriate.
Please avoid sending urgent structural safety concerns by email only. If there is immediate risk to people or property, seek urgent local professional advice.
Unsure whether Hael Heritage can help?
A short message is enough to begin. If the enquiry is suitable, Hael Heritage can advise on the most appropriate next step.
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